SynqSell Privacy Policy
Effective Date: 10/24/2024
1. Introduction
This Privacy Policy explains how SynqSell (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our Shopify App, SynqSell.
2. Information We Collect
We may collect the following types of information:
- Store name, domain, and email address
- Shopify API access tokens (for authorized access to your store)
- Information about your products, orders, and customers
- Store settings and preferences
3. How We Use Your Information
We may use the information we collect in various ways, including:
- To improve, personalize, and expand our App.
- To provide, operate, and maintain our App.
- To understand and analyze how you use our App.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App.
4. Data Transmission Practices
While our app does not store personal data, we do use protected customer data to securely transmit information between stores for suppliers to fulfill the retailer's imported orders. We ensure that this data is transmitted securely, encrypted, and protected against unauthorized access. We adhere to best practices for data security and implement measures to maintain the integrity and confidentiality of your information during transmission.
5. Data Sharing and Disclosure
We do not sell your personal information. However, we may share data in the following situations:
- With Shopify: As required for the integration and operation of the app.
- Service Providers: With trusted third-party providers to perform essential services (e.g., hosting, analytics, payment processing).
- Legal Requirements: If required to comply with legal obligations or protect against fraudulent or unlawful activities.
6. Data Retention
We retain the information collected only as long as necessary to provide services or comply with legal obligations. You may request data deletion by contacting us at synqsell@gmail.com. However, we may retain some data to comply with our legal or contractual obligations.
7. Data Security
We take reasonable security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission or storage is 100% secure. If you suspect any breach, please contact us immediately at synqsell@gmail.com.
8. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccuracies in your personal data.
- Deletion: Request the deletion of your data, subject to legal requirements.
- Objection: Opt-out of data processing under specific conditions.
If you wish to exercise any of these rights, contact us at synqsell@gmail.com.
9. Third-Party Services
Our app may include links to third-party services or use third-party APIs, such as Stripe Connect. We are not responsible for the privacy practices of these external services. Please review their privacy policies for more information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: synqsell@gmail.com
- Address: 620 W Carob Street, Compton, CA 90220
12. GDPR and CCPA Compliance
If you are located in the European Economic Area (EEA) or California, USA, additional rights may apply:
- GDPR: You have the right to request the deletion, correction, or restriction of your data.
By using SynqSell, you agree to this Privacy Policy. If you do not agree with this policy, please uninstall the app on Shopify.